Job for 12th Pass - Customer Service Associate at Mumbai

Job Opportunity: Customer Service Associate



Company: Vibrantzz Management Services

Location: Malad West, Mumbai

Industry: BPO / Call Centre

Position: Customer Service Associate

Roles and Responsibilities:
- Handle international chat processes
- Resolve customer queries via chat and upsell client services to existing customers

Desired Candidate Profile:
- Proficient in professional chat communication with impeccable English vocabulary
- Fluent in English
- Preferably with a background in customer service/sales
- Comfortable working from office and in rotational shifts
- Open to rotational week offs
- Available to join immediately
- Located in Mumbai with all relevant documents and both doses of vaccination

Perks and Benefits:
- Cab facilities provided

Education: Graduation Not Required

Key Skills: Chat process, upselling, Customer Service

Interview Rounds: HR, Kahoot, Live Chat, Ops Interview

Comcast Salary Details:
- Annual CTC: ₹264,996
- Monthly CTC: ₹22,083
- Annual Pre-Tax Take Home: ₹18,000
- Bands & Process Criteria & Eligibility(T&C):
  - B1: HSC Fresher

- Annual CTC: ₹290,400
- Monthly CTC: ₹24,200
- Annual Pre-Tax Take Home: ₹18,000
- Bands & Process Criteria & Eligibility(T&C):
  - B2: Graduate/UG With 12+ Months Experience

Contact Information:
- Call or WhatsApp: 9326479640
- Contact Person: Snehal Rathod, Vibrantzz Management Services


Skills: Chat Support, Voice Process, Call Center, BPO, International Call Center, Voice support, Inbound, International BPO, Customer Care Executive, Customer Support

Experience: 0.00-2.00 Years


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