Company: Vibrantzz Management Services
Location: Malad West, Mumbai
Industry: BPO / Call Centre
Position: Customer Service Associate
Roles and Responsibilities:
- Handle international chat processes
- Resolve customer queries via chat and upsell client services to existing customers
Desired Candidate Profile:
- Proficient in professional chat communication with impeccable English vocabulary
- Fluent in English
- Preferably with a background in customer service/sales
- Comfortable working from office and in rotational shifts
- Open to rotational week offs
- Available to join immediately
- Located in Mumbai with all relevant documents and both doses of vaccination
Perks and Benefits:
- Cab facilities provided
Education: Graduation Not Required
Key Skills: Chat process, upselling, Customer Service
Interview Rounds: HR, Kahoot, Live Chat, Ops Interview
Comcast Salary Details:
- Annual CTC: ₹264,996
- Monthly CTC: ₹22,083
- Annual Pre-Tax Take Home: ₹18,000
- Bands & Process Criteria & Eligibility(T&C):
- B1: HSC Fresher
- Annual CTC: ₹290,400
- Monthly CTC: ₹24,200
- Annual Pre-Tax Take Home: ₹18,000
- Bands & Process Criteria & Eligibility(T&C):
- B2: Graduate/UG With 12+ Months Experience
Contact Information:
- Call or WhatsApp: 9326479640
- Contact Person: Snehal Rathod, Vibrantzz Management Services
Skills: Chat Support, Voice Process, Call Center, BPO, International Call Center, Voice support, Inbound, International BPO, Customer Care Executive, Customer Support
Experience: 0.00-2.00 Years
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